Shipping policy

Shipping policy

All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

全てのオーダーは、オーダー確認メールを受けっとってから週末、祝日を除き、1~5日以内に発送いたします。また、発送時には別の通知でお知らせいたします。

In-store pickup

Please have your order confirmation email with you when you come.

店舗受け取りをご希望される方は営業時間内までに、ご来店いただける日をメールにて事前にお知らせください。営業時間が以下の通りです。

営業時間 月〜金　9:00~16:30

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 35 days of receiving your shipping confirmation email, please contact us at info@hibish08.com with your name and order number, and we will look into it for you.

 

If you have any further questions, please don't hesitate to contact us at info@hibish08.com.