Shipping policy

Shipping policy

All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

In-store pickup

You can skip the shipping fees with free local pickup at 621 Sheppard ave E, Toronto, ON. M2K0G4. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 3 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 9 am - 4:30 pm on Monday to Friday except for holidays. Please have your order confirmation email with you when you come.

Delivery information

We offer international shipping. Shipping charges for your order will be calculated and displayed at checkout. 

Shipping option

Estimated delivery time

Canada
  • Free Shipping
    • Usually takes up to 7-14 business days ​
    • NO tracking number with FREE shipping**
  • Expedited shipping
    • Usually takes up to 3-5 business days
    • Tracking is provided

USA 
  • Standard Shipping
    • Usually takes up to 10-25 business days
    • NO tracking number
  • Expedited shipping
    • Usually takes up to 3-7 business days
    • Tracking number provided

 International
  • Standard Shipping
    • Usually takes up to 7-35 business days
    • Tracking number provided

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Hibish08 is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 35 days of receiving your shipping confirmation email, please contact us at info@hibish08.com with your name and order number, and we will look into it for you.

 

If you have any further questions, please don't hesitate to contact us at info@hibish08.com.